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HOW DO I…
Pause or turn off tracking
Open the Settings tab and switch off Automatic day counting. Beacon stops recording immediately and stays off until you switch it back on. Days while paused are missing from your record, so pause deliberately. To turn tracking off at the system level instead, revoke location access in iOS Settings.
Delete my location history
Settings tab → Delete all history. This permanently removes every location record from your device — there is no cloud copy, so deletion is truly final and your day counts cannot be reconstructed. Deleting the app removes everything too.
Export a report for my accountant
Settings tab → Export PDF report. Beacon generates a per-state day-count summary with a day-by-day appendix and opens the iOS share sheet — save it, print it, AirDrop it, or send it to your CPA.
Make sure today is on the record
Beacon records automatically, but if you want certainty — say, the first day of a residency clock — tap Record now in the status bar on the Days screen. It confirms on the spot with the state and time it recorded. The Ledger tab shows every day on record, so you can always check.
COMMON QUESTIONS
Why does Beacon need “Always” location?
“Always” is what lets the app count your days while it's closed — that's the whole product. With “While Using” only, days are recorded only when you open the app, which defeats automatic counting. Your history stays on your phone either way.
How does Beacon track all day without draining my battery?
Beacon never runs GPS continuously. While you're still, it's fully asleep — your phone's motion coprocessor (the same low-power chip that counts your steps) stands watch and wakes Beacon only when you actually start traveling. On the move, it records just a handful of points — enough to know which state you're in, never a street-by-street trail. And a few automatic check-ins each day make sure even a day spent entirely at home lands in your record.
The result: typically under 1% of your battery per day, day counts that hold up, and a history that's sparse by design — Beacon knows roughly where you were a few times a day, which is exactly enough to prove a day count and nothing more.
A day looks wrong in my ledger
Days follow the “any part of a day counts” standard: if you were in two states on one date, that date counts for both — that's how residency audits count too. If a day is missing or shows the wrong state, send us the date through the form above and we'll help you diagnose it.